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Privacy statement

The following privacy policy is applicable to all site visits, transactions and agreements with Buitenplaats de Luwte.

Version: February 2021 - version 1.1

We respect the privacy of visitors to our website and ensure that the personal information you provide is treated confidentially. How we do this exactly, and what personal information we collect from you for what purposes, you can read below.

The use of personal data
When you use our website, we obtain certain information from you. These may be personal data. We only store and use the personal data that is provided directly by you, in the context of the service you have requested (e.g. via the contact form or to create an account), or of which it is clear at the time of provision that it will be provided to us for processing. We will not use your personal data for any other purpose, unless you have given us your prior consent or unless we are allowed or required to do so by law.

Purposes of use
To provide you with the best possible service, it is necessary that Buitenplaats de Luwte in certain cases stores your personal data. Buitenplaats de Luwte uses your personal data for:

  • providing you with access to our website or applications;
  • the execution of agreements, transactions and services;
  • Relationship management, including contacting you if you request it;
  • Obtaining insight into the use of our website;
  • Product and service development;
  • Determining strategy and policy;
  • making the internet more interesting by showing you advertisements that match your interests.
  • If necessary, to trace unlawful conduct relating to Buitenplaats de Luwte, its business relations and its employees.
  • Description of personal data

For the above purposes, we will process the following personal data:

  • Name and address details;
  • Gender;
  • e-mail address;
  • (mobile) telephone number;
  • IP-address;
  • Technical browser information;
  • cookie ID;
  • click and surfing behaviour;
  • Storage terms

We do not retain your personal data any longer than is necessary to achieve the purposes stated in this privacy and cookie statement.

Confidentiality & disclosure to third parties
We treat your personal data with confidentiality. We will not provide the personal data we collect through our website to third parties for their direct marketing purposes. Furthermore, we will not provide the data you provided to other parties, unless you have given your prior consent, this is necessary within the framework of the execution of the agreement or we are allowed or required to do so by law.

Data protection
Buitenplaats de Luwte uses careful security procedures to protect the processed data, including to prevent unauthorized access to this information. We ensure that only the necessary people have access to your information and that access to your personal data is protected.

Cookies
Cookies are used on this website to monitor visits to the website.
Cookies are small information files that, when visiting a website, can be automatically stored on or read off your device (including a PC, tablet or smartphone). This happens via the web browser on the device. The information obtained by a cookie about your use of the website may be transferred to Buitenplaats de Luwte's secure servers or those of a third party.

On our website cookies are used to

  • Enable functionalities of the website and to protect the website (technical or functional cookies);
  • analyze the use of the website and improve the website on that basis (analytical cookies);


Technical or functional cookies
The main purpose of cookies is to save you time and effort. For example, when you adjust a webpage to your personal preferences or when you navigate in a website, cookies remember the chosen settings and preferences for future use. When you visit the website later, the cookies can retrieve the data you entered earlier, making it easy for you to use the website's features as you had previously configured them. We do not use technical cookies on our website.

Analytical cookies
Cookies are used on this website to keep track of statistics, so we can gain insight into the use of our website and the effectiveness of our campaigns. We use the following analytical cookies:

[Google Analytics]
[Hotjar]
[Salesfeed]
[Zendesk]
 

Enabling and disabling cookies
You can choose whether or not to accept cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer (see your browser help page for exact instructions). If you choose not to accept cookies, you may not be able to fully experience the interactive features of this website or other sites you visit.

Deleting cookies
Most cookies have an expiry date. This means that after a certain period of time they will automatically expire and no longer record data from your site visit. You can also choose to delete cookies manually before their expiry date. For more information, please consult the manual of your browser.

Links to other third-party websites
Our web pages contain links to other websites. This privacy and cookie statement does not apply to third-party websites that are linked to our website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We therefore advise you to read the privacy policy of these websites before using them.

Your legal rights
You may ask Buitenplaats de Luwte for access to the information stored about you. You can also request Buitenplaats de Luwte to change, move, supplement or delete your personal data. You can do this by contacting us through the email form, sending us an email at info@buitenplaatsdeluwte.nl, or by contacting us by phone at 003138 7739003 on Monday to Friday between 9.00 and 17.00 hours.

Changes to this privacy and cookie statement
We reserve the right to modify this privacy and cookie statement. Changes will be published on our website. It is therefore recommended that you consult this policy regularly, so that you are aware of any changes.

Personal Data Authority
Naturally, we are also happy to help you if you have any complaints about the processing of your personal data. Under the privacy legislation, you have the right to lodge a complaint with the Personal Data Authority about our processing of your personal data. You can contact the Personal Data Authority for this purpose.